The model: one annual subscription
CivicStatus is sold as an annual subscription per municipality, scoped to the size of your capital program. One agreement covers your staff and your projects — pricing does not meter individual contractor submissions, evidence uploads, or reports, because a reporting tool that charges you for reporting would shape your record-keeping. Yours shouldn't be shaped by a meter.
Why there is no price table on this page
A streetscape program with four active projects and a county capital plan with sixty are different engagements, and publishing one number for both would be honest for neither. Ask, and you get a direct answer: a written quote scoped to your portfolio, valid for your budget cycle, with nothing that requires a discovery-call gauntlet to learn. The pilot-inquiry form asks your approximate project count for exactly this reason.
Every engagement starts with a pilot
Before an annual agreement, CivicStatus runs as a fixed-scope, fixed-price pilot: a defined set of projects, a defined reporting period, and written exit criteria you judge us against. Pilots are deliberately structured so that in many municipalities they can fit within small-purchase authority — meaning your team can evaluate CivicStatus on real workflow without waiting on a full procurement cycle. If the pilot doesn't prove itself, it ends there, and you keep the reports it produced.
Purchasing works the way your finance office works
Written quotes suitable for your approval process. Purchase orders accepted. Invoicing — not stored credit cards. Registration in your vendor system as required. Documentation your procurement review asks for, provided on request, including the technical material behind the security & data handling page.
What a subscription includes
The full workflow this site describes: structured update requests to your contractors through secure, expiring links — no contractor accounts to administer; evidence collection preserved verbatim; staff review; drafted, source-linked leadership reports with database-enforced human approval; and the audit trail underneath all of it. Onboarding and support come from the people who build the product — a pilot conversation today is with the founder, and ian@civicstatus.com stays a real, answered address after you buy.
Getting a number
Send the pilot inquiry with your approximate portfolio size, and the reply includes real figures for a pilot and the annual subscription that would follow it — in writing, from the founder, without a demo held hostage first. The full product demo is already open on this site.